AI Customer ServiceBritish Gas Owner Cuts 1,300 Call Center Jobs as Customers Shift to AI Chatbots Massive British Gas call centre cuts mark a high-stakes shift to AI chatbots that could redefine customer care, jobs, and vulnerability in unforeseen ways.AiFlowNewsJuly 25, 2026
Future of WorkAmazon Cuts Jobs in Its Artificial General Intelligence Division Unsettling job cuts in Amazon’s AGI unit reveal a strategic AI pivot that could reshape Nova models, infrastructure, and the future of work.AiFlowNewsJuly 23, 2026